Today we continue our series Avoid These 8 Major Pitfalls to Succeed In Your Business to discuss the harsh reality of employee time theft. It’s a problem that costs American businesses up to $400 billion a year in lost productivity. In addition, it’s estimated that employees steal 4.5 hours a week.(1). These are unpleasant facts that companies don’t want to face, so the solution is to use best practices to prevent time theft from happening. We can help.
Employee time theft can happen in any kind of business. Small businesses with off-site, hourly employees have special challenges. Employees work with limited supervision which leaves many opportunities for time theft. Supervisors can’t be everywhere all of the time. We’ve already discussed replacing handwritten timesheets in this series and that is the first step to eliminating employee time theft. Your employees create time cards in our timekeeping system by clocking in, clocking out on our app or by calling a toll-free number. This increased level of accountability is the foundation to eradicating time theft from your business.
The next step to tighten the screws on employee time theft is to insure that when your employees clock in and clock out, they are at your job site, not at the bar watching Monday Night Football. We have discussed before how our system uses smart GPS technology to solve this problem. We recognize, however, that not all employees have smartphones, so you need a solution for the 33% who need to clock in by a phone call. The best practice in this case is for your employees to use a landline phone at your job site. We report the caller ID of every call to clock in, clock out which you can review, but that’s not all. We have a Linked Phone feature that allows you to link a job site landline to a job code. When linked, the employee has to physically be on-site to clock in, clock out. Don’t know all of the phone numbers at your job sites? No worries! We have an easy process to help with that and we can explain more when you sign up. When we’re done, your employees will be forced to be on site calling from the linked job site phones to clock in, clock out.
Time theft for off-site, hourly workers happens another way, also. When an employee calls to clock in for another employee, that’s called buddy-punching. It’s an easy thing to do. I just need to give my co-worker my employee code and get paid while relaxing in my recliner. Tomorrow night, I’ll return the favor for him. We can help stop buddy-punching with our Random Voice Verification (RVV) feature that’s available for employees who need to call to clock in, clock out.
Employee time theft can be prevented and it’s simple to do. You just need the right tools. You need Smart Time Tracking.
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(1) Ragain Financial