UCP of Greater Sacramento has been utilizing Chronotek’s time-keeping and reporting system for over 18 months. With just under 300 team members and serving over 600 clients with billing that exceeds 8,000 hours a month, Chronotek has been a vital function in automating our payroll and billing process, which helped reduce our administrative overhead by 30%.
Their staff and programmers are quick to respond if you require changes in your current exporting or importing data files. For example, Chronotek imports our schedule from an off the shelf product, which adds both clients and team members to the Chronotek system; therefore, eliminating a person having to enter the information on multiple sites. With the schedule in place, Chronotek sends an alert to the program manager when the team member is late or does not show for an assigned job. The nightly exports to our website provide our family with up-to-date information regarding service provided and available hours, which reduces the families exceeding their allotted hours for the quarter and allows us to go paperless.
We also utilize the reports on the system to import into our billing software, which eliminates errors due to data entering. Currently, we are in the process of developing a system that will allow the data to import into our payroll system, which is more complex due to the nature of our business. Chronotek, however, does not have a mileage or expense reimbursement, which would be a nice added feature.
I high recommend you taking advantage of the free 30 day trial because we tested the system concurrently with another system, and Chronotek was not only easier to use, but also provided more reports and flexibility.
Your Awesome!! Thanks, I plan on using this system to the fullest!!
Thank you for your quick response. It means keeping my business….you’re awesome.
I love your system and wanted to let you know I put a “plug” out on a discussion forum about all that you do. There was another cleaning company that wanted to know how to save payroll issues since so many people round up on their time sheets. Hope you get some business from them.
We have looked into several companies like yours. We chose ChronoTek because of your outstanding customer service. You have been very good to quickly answer our emails and questions and to contact us when you feel we could benefit more from your service. We appreciate all that you have done to help us through this process. It is a pleasure working with you.
Thanks. Excellent service!
So far, it’s been a fairly easy transition. Whenever I had had questions, there was always somewone there with an answer. Thx. It’s been a great ride so far.
Your system is fantastic and will save me thousands with in-house costs. Thanks for everything.
I will remain. Your service is wonderful.
It looks good, it has made my task easier, manageable and time and money savings too. I would like to continue with the service.
I want to thank you for your time keeping system. I was working on the bi-weekly payroll and noticed that an employee clocked in/out from a cell phone. They are required to clock in/out from the land line at the designated facility they are working. I instructed the supervisor to get her to write a little statement as to why she did this. It was moreso an exercise for me to let them know that someone is watching over this area. The supervisor said; “I checked and she did not work on these days.” She had called in and said she could not work but clocked in from her cell phone. Needless to say, we do not have this issue anymore.
Your system pays for itself!!! Thank you. We were somewhat skeptical before we purchased your system. We are really sold now!! If any prospects have questions, feel free to have them contact me directly.
Thanks for your note. I am very happy with the service. It is a great way to keep track of employee hours. I am thrilled that I didn’t have to invest in equipment. And, payroll was so much quicker with everything right at my fingertips. We decided to create a company policy that employees must call in from phones at our shops. No cell phones or home phones allowed. This helps to insure that they are actually at work and not just “on their way” or whatever! It is working great!
Your system has already caught 2 employees cheating on hours worked. An exellent managment tool for my business. Thx!
First of all, we are still learning and discovering new things, but we are LOVING this system for our folks!
I’m in an SBA business program that assists small businesses when they’re trying to startup and continue to grow. I told them about how good your on-line time keeping program was and how it has assisted us to expand and not worry about time keeping issues. They maybe contacting you about your application ….
Thanks for answering the question. Your customer service has been A+ so far!
Thank you so much for getting back to me so quickly. And thanks again for taking care of the issue so quickly. Your customer service is the best I have ever seen – seriously.
I cannot tell you how much this is going to help me keep track of the students. I may send the form to the sites once I customized it to make it easier for the mentors to sign it. I will keep you posted on my progress. Thank you again for providing such a professional and excellent support service.
As Chronotek users for several years, it always enabled us to keep track of our employees. The new online version has simplified my life even further. No longer are we dependent on just one terminal we can use any computer whether at home or here in the office. I can update my employees and our building schedule in seconds.
I love the Chronotek system including the office staff who are always right there to answer any question I might have. I would encourage any janitorial company to go right out and get on board with Chronotek it will definitely make managing your employees a great deal easier.
I am really impressed with all facets of Chronotek….
Custome Service, Cost, One on One Service, and Reliability…
I estimate that we are saving $2500/month by using the system.
THANK YOU CHRONOTEK FOR GROWING MY BUSINESS
Thank you Chrontek for showing me how to grow my business without getting new customers. Simply by maximizing my income on existing accounts by using your time keeping system. Example: Since utilizing your system in one bi-weekly pay period, we saved fifty, (50) labor hours which equates to $450.00 less in payroll, which reduces workman’s comp., reduces unemployement etc. This is like going out and selling two new accounts without the associated cost. It has allowed us to track travel time and forced us to review some employees working multiple sites. There is no complicated set up or training period and your customer assistance has been great.
SIGN ME UP.
First, I am completely sold on your service.
The last we talked you were wondering how much your service is saving me. … I can safely say it is $400 per month. You folks have done a terrific job and deserve kudos for it.
I have just got to say that I don’t know how I ever lived without Chronotek! It is doing for me what I have been wanting and needing to do – keep track of how much time and money is being spent on each jobsite – with so little effort on my or my employees’ parts. You’ve got a very intuitive tool, here. Quickbooks (of which I am a huge fan) has a time tracker, but everyone has to put in their hours. This doesn’t work for the janitorial industry on so many levels. It assumes everyone has access to the required technology; time gets entered well after the fact since they would have to wait until they got home or to a computer to enter it, which means they still have to fill out paper time sheets on the jobsite; it actually adds an extra step and more work; and the margin for error is increased since there is a large gap between when the job is done and when the hours are entered into the system. Chronotek solves all these problems. But of course, you already knew that.
What made you decide that you needed telephone timekeeping?
It was taking almost a full day just to compile timecards and calculate hours for our 30 employees. There was a lot of unnecessary frustration in the office during payroll prep days. In addition, we faxed daily timecards to the main office which was time consuming and expensive.
What was the biggest problem that Chronotek has helped to solve?
Time, frustration, and stress of our office manager in putting together info for payroll.
Do you save more money than the system costs? If so, please try to estimate how much.
Yes. Rough savings estimate is $410 per month.
Are there any unexpected benefits that you have experienced since becoming a Chronotek customer?
Employees feel we are more professional and feel the changes are an indication of our growth. Makes them feel more secure in the company.
Using Chronotek, we are able to use reports to better track profitability of individual contracts.
Is there anything else that you would like to say about the system?
Customer support and responsiveness have been outstanding. The system is simple and easy to use and it meets our objectives right
out of the box.