Chronoblog
Timekeeping Blog
Friendly People Make for a User-Friendly System

Every software designer strives to make his user interface user-friendly. It’s doubtful that anyone starts out with the goal in mind, “Let’s make this as hard as possible!” But as we know, the world is full of systems that fall short of friendly.

To facilitate the learning process, there may be guides or help menus available to explain the product and its features.  And these guides can also be easy or difficult to understand. The testing with a new service may be time consuming and end in frustration, but it doesn’t have to be that way.  What makes the difference?

A good company will have one more resource that the consumer can tap into: real people.  Real people who want to help via phone, email, webinars or live chat.  When we have an opportunity to interact and train with a new customer, she often remarks how easy the system is.  The difference is considerate human interaction.

We work very hard to make our system very easy.  We constantly scrutinize our interface and listen to customer feedback on how it can be simplified. We also have instruction guides; we email out helpful hints and we offer free training webinars.  The difference is our stateside, knowledgeable, friendly support team is passionate about changing the lives of small business owners by solving their timekeeping problems.  This interactive personal care is the secret to shortening the learning curve and it’s why we give you 30 days free to learn it on our dime.  We believe so much that our remote employee telephone timekeeping system will change your life that we are willing to provide you free customer support and helpful materials while absorbing the expense of the trial period.

User-friendly is quite simple with the help of a friendly support team.  Don’t give up before giving us a call.  Allow us to help you get set up on a cost-saving service that will actually change your life!

 

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